Sales conditions

The parties

Seller: Growth2Goal AS, org. no.: 918 124 500 (owner of Mindshop.no)

Contact address: Ryllikveien 68, 9102 Kvaløya, Norway.

Email: support@mindshop.no

Organization number: 918 124 500

Buyer is the person who makes the order.

Order

When the buyer has completed the order, order confirmation is sent to the buyer's e-mail address. In the confirmation, the buyer will find information about the product(s), price, payment method and delivery address.

If there are any errors in the order confirmation, the buyer must contact the seller.

Delivery

The seller's standard delivery time is the same day for all affiliate products. As for "Thinking into results", this is offered within 1-3 days.

In the event of delayed delivery (without the seller having indicated a longer delivery time), the buyer can contact us.

Prices

The prices, which are stated in the online store, are in US dollars (USD) and include VAT and shipping.

Information about the total costs the buyer must pay, including product(s) and delivery costs, is given in the ordering solution before the order is placed.

Examination of the product

When the buyer receives the product, it is recommended that he or she examines to a reasonable extent whether it is in accordance with the order, whether it has been damaged during transport or whether it otherwise has defects. If the item does not match the order or has defects, the buyer must notify the seller in the event of a complaint.

Right of withdrawal

The buyer can cancel the purchase of the product according to the provisions of the Right of Cancellation Act. Right of withdrawal means that the buyer can return the product to the seller without reason even if there is no defect in it and even if it has not been delivered. The buyer must notify the seller of using the right of withdrawal within 14 days after the product has been received.

The notification from the buyer to the seller about using the right of withdrawal should be in writing for reasons of evidence.

When using the right of withdrawal, the product must be returned to the seller within a reasonable time. The seller is obliged to repay the entire purchase price to the buyer within 14 days from the day the seller receives the product. The seller cannot set fees for the buyer's use of the right of withdrawal. The buyer can examine the product before he or she regrets the purchase.

Defects in the product - the buyer's rights and complaint deadline

If there is a defect in the product, the buyer must, within a reasonable time after it was discovered or should have been discovered, notify the seller that he or she wants to claim the defect. The buyer has always complained in good time if it happens within 2 months of the defect being discovered or should have been discovered. Complaints can be made no later than two years after the buyer took over the item. If the product or parts of it are intended to last significantly longer than two years, the complaint deadline is five years.

If the product has a defect and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules of the Consumer Purchase Act, chapter 6, withhold the purchase price, choose between rectification and redelivery, demand a price reduction, demand the contract terminated and/or demand compensation from the seller.

Complaints to the seller should be made in writing.

Correction or redelivery

The buyer can choose between demanding that the defect be rectified or delivery of an equivalent product. The seller can nevertheless object to the buyer's claim if the implementation of the claim is impossible or causes the seller unreasonable costs. Correction or redelivery must be made within a reasonable time. In principle, the seller does not have the right to make more than two remedial attempts for the same defect.

Price reduction

The buyer can claim an appropriate price reduction if the item is not corrected or re-delivered. This means that the ratio between the reduced and agreed price corresponds to the ratio between the item's value in defective and contractual condition. If there are special reasons for this, the price discount can instead be set equal to the significance of the defect for the buyer.

Elevation

If the item has not been corrected or re-delivered, the buyer can also cancel the purchase if the defect is not insignificant.

Conflict resolution

The parties shall attempt to resolve any disputes amicably. The buyer can contact the Consumer Council to get assistance in any dispute with the seller. If an amicable solution is not reached after mediation in the Consumer Council, the parties can request in writing that the Consumer Council refer the dispute to the Consumer Disputes Committee. Decisions of the Consumer Disputes Committee are legally binding four weeks after notification. Before the decision is legally binding, the parties can, by submitting a summons to the Consumer Disputes Committee, bring the decision before the district court.

Personal information

Unless the buyer agrees to something else, the seller can only obtain and store the personal data that is necessary for the seller to be able to carry out the obligations under the agreement. The buyer's personal data must only be disclosed to others if it is necessary for the seller to complete the agreement with the buyer, or in statutory cases. The seller can only obtain the buyer's social security number if there is a material need for secure identification and such collection is necessary.

The buyer must be able to easily contact the seller, for example by phone or e-mail, if he or she has questions about the seller's use of personal data or if he or she wants the seller to delete or change the personal data.

Payment

The purchase price can, at the buyer's choice, be settled through a bank or credit card (Visa and Mastercard), Vipps or the payment solution Apple Pay.

Reservation

The seller reserves the right for typing errors and any price changes. Images used on our pages are illustrative and may differ from the actual appearance of the item.